Privacy Policy

Last updated: December 2025

This Privacy Policy explains how Aza-pay (“we”, “us”, or “our”) collects, uses, discloses, and protects your information when you use our mobile application and related services (the “App”).

1. Company Information

App Name: Aza-pay
Service Owner: AZAPOINT TECH LIMITED
Apple Developer Account Holder: CompuClick Software Ltd
Operating Address: 14, Bamishile Street, Egbeda, Lagos, Nigeria
Support Email: notifications@aza-pay.com
Support Phone: 08061723928

2. About Aza-pay

Aza-pay is a financial technology (fintech) application that enables users to:

• Pay utility and service bills
• Process merchant payments
• Make payments for digital and third-party services
• Manage subscriptions for third-party applications such as inventory and sales software (e.g. Flex+ PDA)

Aza-pay is not a bank. We do not operate as a licensed financial institution and do not independently hold customer funds. Payments are processed through authorized third-party payment service providers.

3. Information We Collect

3.1 Personal Information

• Full name
• Phone number
• Email address
• User identification details
• Account login credentials (securely stored)

3.2 Payment and Transaction Information

• Bill payment records
• Merchant payment details
• Subscription payment history
• Transaction references and timestamps
• Payment-related metadata

3.3 Device and Technical Information

• Device type, model, and operating system
• IP address and network information
• App usage logs and diagnostic data

4. How We Use Information

We use collected information to:

• Provide bill payment and payment processing services
• Process merchant and subscription payments
• Authenticate users and secure accounts
• Detect and prevent fraud or unauthorized access
• Provide customer support and notifications
• Comply with legal, regulatory, and compliance obligations

5. Data Sharing and Disclosure

We do not sell or rent personal information. Data may be shared only in the following situations:

• With payment processors and financial partners for transaction execution
• With third-party service providers to enable subscriptions and bill payments
• With service providers assisting in app hosting, security, and analytics
• When required by law, regulation, or legal process
• To protect the rights, safety, and integrity of Aza-pay and its users

6. Data Security

We apply industry-standard security practices, including:

• Encrypted data transmission using HTTPS (TLS)
• Secure authentication and access controls
• Restricted access to sensitive information

While we take reasonable measures to protect data, no system can be guaranteed to be completely secure.

7. Data Retention

We retain personal and transaction data only for as long as necessary to:

• Provide services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

8. User Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request account and data deletion, subject to applicable laws

Requests can be submitted via notifications@aza-pay.com.

9. Demo and Test Accounts

Aza-pay may provide demo or test accounts for evaluation purposes. Such accounts operate with simulated data and do not process real financial transactions.

10. Children’s Privacy

Aza-pay is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

11. International Data Processing

User data may be processed or stored on servers located outside Nigeria. Appropriate safeguards are implemented to ensure data protection in accordance with applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of the App signifies acceptance of the updated policy.

13. Contact Us

For questions or concerns regarding this Privacy Policy, contact:

AZAPOINT TECH LIMITED
14, Bamishile Street, Egbeda, Lagos, Nigeria
Phone: 08061723928
Email: notifications@aza-pay.com